Please select how you will pay this order clicking on one of the images below. This will take you to our bank's secure website. They will take care of processing your credit card, after that you will be redirected back to our website.

100% Security and Confidentiality

Payment Security

All the data relating to your personal information and payment information is protected by SSL encryption during data exchanges and 128 bit encryption for storage in our databases. Telecommande.net does not at any time have any knowledge nor does it archive your payment information such as credit card number and the like. Electronic payments are handled by our partner, the Crèdit Agricole and all payment operations are done on their secured servers.

>	The secured zones on the web site can be determined by the address. The address (URL) of Telecommande.net starts with https:// (‘s’ means secured), the information is encrypted and is therefore protected during transfers on the Internet.

Protecting your Personal Information

Telecommande.net will not communicate any of your personal data to third parties. Your name and address will remain confidential and only be communicated to the post office on shipping labels.

As per the law “Informatique et liberté” of January 6, 1978, you can access and modify your personal data at any time <Click Here>. You can also review and update your personal data by navigating to “My Account”.

No Surprise Pricing

Our prices are clearly stated on all of the pages of the site.

We always display the all included price for shipments to Metropolitan France.

You can at any time change the country where you wish to receive your order. The price will then be recalculated to take into account additional shipping charges and taxes.

• Checking the price calculation.

> Click on the price sticker. > On the pages showing the results of your searches, the detail of the price calculations is shown below the image of the remote control. This price is calculated for the purchase of one remote control. Of course, should you order more than one remote control the shipping cost is only assessed once.

• To change the country where you want to ship your remote control:

> Select the destination country. The price will immediately be adjusted. > You can also change the shipping method. Again, the price will be recalculated to reflecting your choice.

SECURED PAYMENTS

When you choose a payment method you will be redirected to the “Crédit Agricole” on-line payment site: (http://www.e-transactions.credit-agricole.fr/)

         

The “Crédit Agricole” guaranties the security and confidentiality of the transaction.

Thanks to this payment system, your credit card information is never communicated to Telecommande.net. Your payment will be confirmed by e-mail directly by the “Crédit Agricole” and your order will be confirmed by Telecommande.net by e-mail with your invoice.

24/48h Delivery

Delivery by La Poste in Metropolitan France   Tracking > 24h (48h maximum)   Shipping in Metropolitan France All the orders placed before 2:00 PM are shipped the same day and delivered in 24 hours (48h maximum). Exception For the orders placed after. International Shipping 4 to 8 business days (depending on the country)

Satisfaction guaranteed or your money back

Buy with confidence
Satisfaction guaranteed or your money back

With Telecommande.net, you have 15 days to return
your order!

You can, for any reason, return your order up to 15 days after having received it. You will get a full refund for the cost of the items returned in resalable condition.

• The remote control must be returned in its original package with the
   invoice within 15 days of delivery.
• Shipping charges are not refundable.

Please check: « Terms of sales » for additional information.

You will also receive a full refund if you order is not correct,

• We will either refund or exchange products that are defective or
  shipped in error. You must request a refund or exchange within 15
  working days after you receive your order.
• Shipping charges (including your cost for returning the product) will
  be refunded.

Please check: « Terms of sales » for additional information.